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Systems Architect

Company: e+CancerCare
Location: Nashville
Posted on: August 24, 2019

Job Description:

Job Purpose: The Systems Architect (SA) will perform technical duties to include planning, implementation managing and troubleshooting, a Microsoft Environment, VMware Farm, and Citrix Farm. Tasks may also include design, deployment, and installation of new software, system upgrades, patch installation, backups, software/hardware problem resolution and various ad hoc requests. Essential Functions:

  • Systems Engineering and Provisioning
    • SME for systems design, management, and escalation
    • Engineering of enterprise systems/applications and related solutions for various project and operational needs
    • Install new and/or rebuild existing Servers (Physical and Virtual) including: configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
    • Develop and maintain installation and configuration procedures
    • Contribute to and maintain system standards
    • Research and recommend innovative, and where possible, automated approaches for Citrix/system administration tasks.Identify approaches that most efficiently leverage our resources and provide economies of scale
    • Plan, design, and execute new center integrations
    • Operations and Support
      • Maintain and manage related Active Directory environment focusing on GPO driven policies, and user/group management, and potentially cross-domain functionality, VMware, and Citrix support as required.
      • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
      • Perform regular security monitoring to identify any possible intrusions
      • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media
      • Create, change, and delete user accounts per request
      • Assist with scheduled and emergency systems/applications patching
      • Provide 2nd and 3rd level support for incident resolution and root cause analysis.
      • Work with infrastructure team, application team and service providers to ensure solid designs and solutions to maintain secure and highly available systems.
      • Repair and recover from hardware or software failures.
      • Coordinate and communicate with impacted constituencies
      • Maintenance
        • Make recommendations on any server software maintenance, patching, and performance tuning policies and procedures to ensure optimal performance and availability.
        • Create/Maintain operational, configuration, or other procedures
        • Perform periodic system performance reporting to support capacity planning
        • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
        • Configure CPU, memory, and disk partitions as required
        • Maintain data center environmental and monitoring equipment
        • Managing telecom vendor escalation to ensure maximum uptime for all centers
        • Communications
          • Interpret and/or discuss complex information with technical resources or business owners effectively; regularly provide advice and recommend actions involving complex issues.
          • Mentor other team members in the IT Department
          • Responsibility for training of other engineers and developing these training plans
            • Regular attendance and punctuality
            • Contributes to team effort by accomplishing related results as needed
            • Ensures that all processing and reporting deadlines are consistently achieved
            • Perform any other functions as required by management Qualifications and Education Requirements
              • Minimum 8 years industry experience.
              • 7+ years experience in Windows Server, VMware, and Citrix technologies including:
              • Citrix 6.5 and above
              • Windows Server (2008 R2 and above)
              • Active Directory (2008 and above)
              • Group Policy in an enterprise environment
              • PowerShell Scripting
              • Microsoft Certified Professional - MCSE 2008 or above
              • Bachelors degree in computer science, information technology or equivalent
              • Ability to work a flexible schedule (including overtime, and weekends), as necessary.
              • Superior analytical and statistical skills Other Desired Skills
                • Citrix CCE-V
                • Citrix CCP-N
                • Security experience and credentials (ex: CISSP)
                • VMware ESXi 5.5 to current
                • Citrix XenApp 6.5 to current
                • Veeam Backup Solution
                • LANDesk/Ivanti - patch management
                • Knowledge of healthcare IT systems Required Competencies Strong leadership skills. Exceptional Customer Service Skills. Strong functional Competence. Interpersonal Skill Competency. Stress Tolerance. Initiative. Adaptability. Accountability. Integrity. Self-Confidence. Time Management Skills with an emphasis on multi-tasking.The Tennessean. Keywords: Software System Architect, Location: Nashville, TN - 37203

Keywords: e+CancerCare, Hendersonville , Systems Architect, Other , Nashville, Tennessee

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