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Systems Engineer

Company: Zycron, Inc.
Location: Nashville
Posted on: August 24, 2019

Job Description:

Zycron has joined with a large healthcare company in search of a Systems Engineer. This is a contract to hire position in Nashville, TN with remote time. Essential Duties and Responsibilities:

  • Scripting and programming languages include: Python and Splunk SPL
  • Understands all Administrative functionalities of Event Management Correlation and Automation Tooling
  • Experience with tools in an enterprise environment
  • Good understanding of integrations, protocols, data flow, and databases
  • Good understanding of industry standards and best practices, i.e. Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM)
  • Consults with Departments and Divisions on specific needs to offer proposed solutions, and implements appropriately
  • Engage and provide quality service on multiple projects at the same time
  • Provide on call coverage for Event Management Correlation and Automation Tooling
  • Provides expertise in process design, including elicitation and prioritization of business requirements
  • Holds enterprise accountable for following defined processes to ensure effectiveness and compliance, and escalates when variances are identified
  • Follows all ITIL processes in relation to personal/team ticket management
  • Investigates problems and risks to define propose solutions and/or mitigations
  • Reviews and presents enhancement or change proposals to the Governance committee
  • Participates in prioritization of work requests for Event Management activities
  • Completes all assigned deliverables and contributes to success of projects
  • Participates and assists in leading budgeting activities for Event Management strategies
  • Communicates with end users and other stakeholders through multiple channels
  • Implements and facilitates user review groups
  • Builds and enhances relationships across ITG (Information Technology Group) and other stakeholders within the enterprise
  • Creates an environment that encourages information sharing, team-based resolutions, cross-training, and focus on quick and effective problem resolution.
  • Investigates and troubleshoots application issues, performs root cause analysis and works with the team to recommend and implement solutions
  • Independently handles end-user requests and incidents, follows up to determine the resolution and communicates efficiently OTHER/SPECIAL QUALIFICATIONS
    • Splunk Expertise (Advanced Search SPL, lookup tables, summary indexes, dashboards and reporting, regular expressions, ITSI, distributed search, macros, Machine Learning Toolkit, REST API)
    • ServiceNow Event Management (ITOM) and Integration HUB Expertise
    • Demonstrated knowledge of use case analysis and workflow design
    • Excellent communication and inter-personal skills, including the ability to collaborate with personnel at all levels of the enterprise in a cooperative and effective manner, in a variety of media and formats
    • Excellent conflict management and negotiation skills to consistently achieve win-win results
    • Passion and concern with improving the organization
    • Proven organizational skills
    • High energy, ambitious self-starter with an aptitude for learning and customer focus
    • Ability to work independently, work in a fast-paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction
    • Working knowledge of vendor management principles and procedures.
    • Healthcare Inspired If interested in learning more about Zycron and this opportunity, please submit your resume for consideration to Chantal Konopka, Job ID Number: 65918 (Please reference in call or email) Only candidates with backgrounds who match our client's requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client's project/job. We look forward to working with you. Zycron, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is one of the largest IT solutions firms headquartered in Tennessee. We provide client-specific solutions from staffing to outsourcing across all industries, with extensive experience in health care, energy and utilities, and state and local government. To learn more about our services visit - provided by Dice

Keywords: Zycron, Inc., Hendersonville , Systems Engineer, Other , Nashville, Tennessee

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