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Front Desk Sales Associate

Company: Massage Envy
Location: Hendersonville
Posted on: June 10, 2019

Job Description:

Overview What We'll Accomplish Together Function: Converting guests to members through first in class customer service. Optimizing Therapist & Esthetician schedule. Client management. Behaviors: * Outgoing, talkative, and friendly * Loves to sell services and products * Self-Managed * Optimistic, enthusiastic, communicates fluently * Quick to connect with others and build rapport * Comfortable socially & easy to approach * Great Customer Service * Strong cognitive skills If you see yourself in the description of the behaviors, you'll not only really enjoy this position, but you'll excel at it. The major duties described below will come natural to you. Principle Duties: * Convert 1st & 2nd time Guests into Members * Welcome Clients with a Smile and greeting them at the door * Schedule Clients with matching Therapist or Esthetician * Presents Wellness Program to all Guests: conducts pre-chat, communicates with Therapists, conducts wellness presentation customized to Client's needs * Follow conversion process exactly * Assists in maintaining cleanliness of the facility * Maintains Client files * Contacts Members and Guests when there are available appointments * Other duties as assigned Career Path: A leader demonstrates to their team what excellence looks like by doing it themselves. For this reason, our management training program walks you through several positions before expecting you to perform as a manager. In your first 30 days, you will learn the role of our Frontdesk associates. After 30 days, you begin to transition through our Sales Associate position to a Key Holder position. At the end of this training, your role as a Manager is closely monitored until you've reached your full potential. Job Benefits * Hourly wage plus commission and bonuses. * Employee massages at reduced cost. * Career Path to Manager What it Takes to Succeed Always nice, always smiling, always friendly.SDL2017

Keywords: Massage Envy, Hendersonville , Front Desk Sales Associate, Other , Hendersonville, Tennessee

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