HendersonvilleRecruiter
the smart solution for Hendersonville jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs On Line
Location: Hendersonville
Posted on: September 10, 2018

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs On Line, Hendersonville , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Hendersonville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Interviewing P/T Online Marketer
Description: Marketing is our specialty and now we are seeking savvy online Marketers who are looking to grow
Company: AmeriPlan USA Health and Dental
Location: Murfreesboro
Posted on: 09/22/2018

Telecommute Positions/ FT-PT
Description: Are you looking to embark on a new career with our company. We have two open positions available. We are seeking multi talented, driven individuals to serve as a benefit consultant. Our benefit consultants (more...)
Company: Freedom For Everyone
Location: Franklin
Posted on: 09/22/2018

Loss Prevention Attendant (on call) - Gaylord Opryland Resort & Convention Center (18002LG2)
Description: Heres To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International
Location: Nashville
Posted on: 09/22/2018


On Camera Personality Intern
Description: ScholarshipAuditions.com is looking for an On-Camera Personality intern studying towards a degree in broadcasting and/or journalism. We are looking for a candidate who is engaging, informative, and passionate (more...)
Company: ScholarshipAuditions.com
Location: Nashville
Posted on: 09/22/2018

Project Based Call Center Rep -
Description: Description br br Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. (more...)
Company: Conduent
Location: Nashville
Posted on: 09/22/2018

92W Water Treatment Specialist
Description: 92W Water Treatment Specialist Job ID: 995331 Job Views: 2 Location: BOWLING GREEN, Kentucky, United States ZIP Code: 42101 Job Category: Logistics Support Posted: 09.18.2018 Age Requirements: Must be (more...)
Company: Army National Guard
Location: Bowling Green
Posted on: 09/22/2018

Benefits Call Center Representative
Description: Description br br Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. (more...)
Company: Conduent
Location: Nashville
Posted on: 09/22/2018

Teller Coordinator - Inglewood
Description: Requisition Number 18-1651 Post Date 9/10/2018 Title Teller Coordinator - Inglewood Part Time No City Nashville State TN Description This position will be located at our Inglewood branch in Nashville, (more...)
Company: First Tennessee Bank
Location: Nashville
Posted on: 09/22/2018

Project Based Call Center Rep
Description: Description Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We (more...)
Company: Conduent
Location: Nashville
Posted on: 09/22/2018

Do you want to work from home?
Description: Are you looking to work from home and spend more time with your family and be there when they need you the most I personally started my search for an opportunity to work from home back in January 2008. (more...)
Company: Professional Career Advantage
Location: Nashville
Posted on: 09/22/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Hendersonville RSS job feeds