Service Supervisor
Company: Crown Residential Management
Location: Mount Juliet
Posted on: September 21, 2024
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Job Description:
Description:Position Summary:The Service Supervisor oversees
service staff and maintains a luxurious appearance of the
community. Ensures all maintenance upholds a safe living
environment for the residents. Possesses a thorough knowledge of
preparing for resident move ins and outs, and general household
repairs are your keys to success. Leads a team to strategize
innovative preventative maintenance ideas that will save the
organization money and increase safety level.
RESPONSIBILITIES:Tasks listed below and are not an exhaustive list
of all the tasks that may be required for this position. Establish
and manage a team of qualified and trained Teammates Assist
Property Director in hiring, inspecting, counseling and promoting,
staffing levels as directed by the Regional Director Maintain a
safe working environment and educate Teammates on practicing safe
procedures Inspect common areas to ensure they are safe, clean, and
well serviced and meets Crown Residential Standards Report
liability hazards found in the community to Property Director and
or, Regional Director Schedule maintenance for apartments, pools,
parking lots, building exteriors, common areas, etc. Respond to all
service requests in a timely manner to ensure resident satisfaction
Responsible for 24-hour emergency maintenance for on-call rotations
and provide reliable and timely service Responsible for service
follow-ups and team's success in service delivery and completion
Prepare and inspect apartments for move-in readiness after becoming
vacant Conduct all work in compliance of OSHA and Equal Housing
Opportunity Monitor storing of equipment, supplies, and tools in a
secure area Delegate+ inventory of supplies and tools Manage budget
for equipment and supplies for maintenance and order supplies from
vendors Manage and authorize overtime for non-exempt teammates
Ensure that all work is performed according to Crown Residential's
procedures and standards Make recommendations and modifications
regarding property performance, business needs, etc. Any other
tasks assigned or directedOTHER KNOWLEDGE, SKILLS, AND ABILITIES:
Maintain a high-quality condition of the community, provide
excellent customer service, supervise preparation of move-ins, and
operate within approved budget Attend all required Crown
Residential maintenance trainings Ability to effectively work in a
team setting and collaborate with administrative staff Possess and
practice exceptional safety skills while on the job. Be highly
motivated and have a positive attitude Valid Driver's License and
reliable transportation Ability to prioritize multiple tasks,
follow-up, and follow through Ability to provide coverage on a
rotating basis for property on an on-call basis as needed Awareness
of working long hours outdoors and in the elements Professional
appearance and demeanor Have a thorough knowledge of safety and the
proper operation of all tools and equipment. Ability to effectively
manage and lead a team of Service Teammates Have excellent customer
service skills when talking to residents about service needs. Hands
on working knowledge of typical apartment maintenance Ability to
work a schedule during normal working hours and that may be other
than Monday-Friday, 8-5. Work in excess of 40 hours per week is
likely Consistent, regular and in person attendance during assigned
hours at the workplace are requiredCrown Residential, LLC. is an
equal employment opportunity employer. Applicants are considered
for positions without discrimination on the basis of race, color,
religion, sex, national origin, age, disability, sexual
orientation, gender identity, veteran status or any other
consideration made unlawful by applicable federal, state, or local
laws.Requirements:EDUCATION, EXPERIENCE, CERTIFICATION:Required:
High school diploma or equivalent EPA Section 608 HVAC Type I
Preferred: Bachelor or Teammates degree Previous experience in a
maintenance supervisory role in the multi-family/hospitality
industry CFC/EPA, CPO certifications North American Technician
Excellence (NATE) Heating, ventilation, air conditioning, and
refrigeration certification (HVAC)PI32aa3052a090-25660-35545433
Keywords: Crown Residential Management, Hendersonville , Service Supervisor, Other , Mount Juliet, Tennessee
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