PSR/Referrals - Highpoint Endocrinology
Company: Highpoint Health - Sumner
Location: Gallatin
Posted on: April 23, 2024
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Job Description:
Facilitates the patient referral process and obtains appropriate
pre-certifications as requested by the provider(s). Responsible for
greeting patients; check-in, check-out, scheduling and managing
telephones and messages. Collects and posts co-pays, deductibles
and past due patient balances at the time of service. -
Reports to: Office Manager I or II per clinic structureProcesses
all insurance referrals and/or pre-certifications. - -Facilitates
patient appointments with specialists, imaging, rehabilitation
services, physical therapy and any/all other facilities the
provider recommends for patient care. - -Serves as a referral
resource for patients, clinical and front office personnel should a
patient call or be present within the office. - -Handles
information requests, including reviewing files and records,
answering inquiries, and responding to incoming work requests. -
-Greets visitors and communicates with patients and providers. -
-Checks patients in and completes the intake process to include
insurance verification and updating demographic information. -
-Collects appropriate co-pays and communicates any financial
liability to the patient. - -Organizes and sets up appointments for
some of the providers as needed. Follows up on special function
needs. - -Performs electronic chart pre-load process. Also scans
documents to the patient electronic chart. - -Performs
administrative or clerical duties as assigned, including filing,
reception, scheduling, and data entry,Minimum Education
High school diploma or equivalent X Required - -Required Skills
Requires critical thinking skills, decisive judgment and the
ability to work with minimal supervision. Must be able to work in a
stressful environment and take appropriate action. - -Required
Skills
Certifications:
BLS certification from the American Heart Association (AHA) or
American Red Cross (ARC) - Required within 90 days of hire, if not
current upon hire. - -Minimum Work Experience
2 years Medical Office experience Preferred
Experience with Medical Referrals PreferredEqual opportunity and
affirmative action employers and are looking for diversity in
candidates for employment: Minority/Female/Disabled/Protected
Veteran
Keywords: Highpoint Health - Sumner, Hendersonville , PSR/Referrals - Highpoint Endocrinology, Other , Gallatin, Tennessee
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