Member Services Representative Opener

Company: Crunch , Inc.
Location: Hendersonville
Posted on: March 19, 2023

Job Description:

Reports to:

General Manager, Assistant General Manager or Member Services Lead

Requirements:

Fluent in English

Proficient reading and writing skills

Computer Skills

Part-time hours (2-3 days between M-F)

Special Skills:

Strong customer service skills

Problem solving skills

Self Motivated

Responsibilities:

Membership Sales

Enrolling all members into a CrunchONE Kickoff after sign-up

Greet all members & guests with a smile and wish them well as they exit the club

Check in all members and guests in accordance with company procedures

Facilitate any messages on club software at member check-in

Answer phones in courteous, helpful, professional manner

Communicate special events to members and guests

Maintain an atmosphere, which makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Sell retail products

Schedule member services: tanning, etc

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Follow all policies and procedures in the Employee Handbook

Opening and closing duties

Opportunities:

Fast track to advance to a trainer or instructor role(s)

Access to Club Connect for free CEUs and discounted certifications

Meetings:

Monthly or Weekly Department Meetings Employee Training Meetings

Keywords: Crunch , Inc., Hendersonville , Member Services Representative Opener, Other , Hendersonville, Tennessee