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Member Services Representative Opener

Company: Crunch , Inc.
Location: Hendersonville
Posted on: March 19, 2023

Job Description:

Reports to:

General Manager, Assistant General Manager or Member Services Lead


Fluent in English

Proficient reading and writing skills

Computer Skills

Part-time hours (2-3 days between M-F)

Special Skills:

Strong customer service skills

Problem solving skills

Self Motivated


Membership Sales

Enrolling all members into a CrunchONE Kickoff after sign-up

Greet all members & guests with a smile and wish them well as they exit the club

Check in all members and guests in accordance with company procedures

Facilitate any messages on club software at member check-in

Answer phones in courteous, helpful, professional manner

Communicate special events to members and guests

Maintain an atmosphere, which makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Sell retail products

Schedule member services: tanning, etc

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Follow all policies and procedures in the Employee Handbook

Opening and closing duties


Fast track to advance to a trainer or instructor role(s)

Access to Club Connect for free CEUs and discounted certifications


Monthly or Weekly Department Meetings Employee Training Meetings

Keywords: Crunch , Inc., Hendersonville , Member Services Representative Opener, Other , Hendersonville, Tennessee

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