IT Sourcing Contract Manager

Company: Loews Customer Engagement Center and Distribution
Location: Franklin
Posted on: February 13, 2026

Job Description:

Job Description Job Description Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests. Who We Are: Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: This position provides sourcing & contracting direction and leadership in a high-volume, multi-state environment. This position is responsible for developing and maintaining strong partnerships with key internal stakeholders to define requirements for the procurement initiatives across critical categories including hardware, software, services and equipment. Key responsibilities include leading the development and execution of complex RFPs, identifying and evaluating qualified suppliers, and negotiating favorable contractual terms and creating and delivering sophisticated analysis to support strategic decision-making across Loews Hotels. This position partners closely with Information Technology & Governance teams to execute sourcing strategies and contracts. Acting as a strategic advisor, this role requires a deep understanding of business needs, translating them into actionable sourcing plans. The position is responsible for providing subject matter expertise, aligning procurement initiatives with the organizational priorities, and driving execution with a strong focus on timeliness, and deliverable and measurable business outcomes to meet business goals and objectives. By applying industry best practices and sound processes, this position will drive the sourcing, contract, and negotiation process with suppliers from the initial planning and market research through RFP development, bid analysis, negotiations, contract terms and execution of agreements. The role is accountable for securing favorable outcomes that align with the needs of both our corporate office and hotel operations. This position also ensures ongoing supplier performance, including first-in-class service quality, timely product delivery, management of substitute items and adherence to contractual commitments, while consistently supporting that our internal stakeholders' needs are met. The Strategic Sourcing Manager -Information & Technology will collaborate regularly with suppliers and cross-functional stakeholders across various levels of the organization. Key internal partners include Procurement, Payment Services, Legal, Risk Management, Information Technology, IT Security and Governance, and Finance. This role requires strong relationship management and communication skills. The Strategic Sourcing Manager-Information & Technology reports directly to the Associate Director, Hotel Acquisition & Operating Analytics. Who You Are: A relationship builder with a dynamic approach to developing connections A continually curious forward thinker who loves to find creative solutions A team builder with the ability to establish a strong following Comfortable with taking the lead in a variety of settings Collaborator who excels in an exciting, ever-evolving environment What You Will Do: Build/establish and maintain strong, collaborative relationships with financial, operational, and IT internal stakeholders to ensure complete understanding of the business needs and alignment in development and execution of sourcing initiatives Build and maintain strategic supplier partnerships; hold suppliers accountable for meeting performance standards, ensuring quality, and delivery of contractual commitments Conducts supplier quarterly performance reviews, bid evaluations, contract assessments, and comprehensive product evaluations to ensure alignment with quality, cost, and service expectations. Proactively assess sourcing opportunities by analyzing IT spend data, identifying category purchasing trends, evaluating market conditions, and reviewing expiring contracts to develop data-driven strategic sourcing recommendations Leverage e-Business tools including RFP platforms, spend analytics, supplier intelligence, competitive bidding, and contract lifecycle management systems to drive sourcing efficiency and informed decision-making. Acquire and maintain a strong technical understanding of the services and products sourced to ensure informed decision-making and effective supplier management. Lead and execute sourcing, negotiation, and pricing strategies for multiple supplier agreements concurrently across national, multi-location, and single-property environments. Prepare and develop RFPs, identify and evaluate qualified suppliers in accordance with Loews standards, analyze and present vendor RFP responses to executive leadership, conduct strategic negotiations, and provide well-supported business case recommendations Responsible for contract execution in coordination with Legal, Risk Management, and IT Governance, ensuring timely delivery of goods and services. Manages Information Technology (IT) service and supply contract renewals and terminations, ensuring optimal contract terms and coverage. Adhere to sourcing strategies by evaluating sourcing alternatives, identifying the optimal sourcing methodology, and establishing project plans and timelines to deliver effective value-driven sourcing solutions. Create comprehensive project plans, timelines, and key milestone benchmarks to ensure the timely and efficient execution of business needs Read, interpret, have a clear understanding, and communicate technology contract terms. Identify, track, and report annual cost savings achieved against budget; prepare and present findings to the Associate Director, Hotel Acquisition & Operating Analytics & IT Leadership Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors Provide regular status updates on all initiatives to the Associate Director, Hotel Acquisition & Operating Analytics and IT Leadership; proactively and promptly escalate issues and request support to resolve roadblocks to maintain momentum Develop and deliver executive-level PowerPoint presentations to leadership, effectively communicating sourcing strategies, insights and outcomes May be required to work varying schedules to reflect business needs Your Experience Includes: Minimum 2 years of relevant Technology sourcing and procurement experience, with a focus on IT hardware, software and SaaS solutions. Strong analytical, business process analysis, and problem-solving capabilities Skilled with technology-based systems, including spend analytics and e-procurement tools Advanced knowledge of MS Word, Excel, and PowerPoint Exceptional written and verbal communication/interpersonal skills, Exceptional presentation and communication skills Ability to interpret specifications and use sound judgment to make business decisions Effective time management and organizational skills High motivation and results-oriented work ethic Willingness to learn and understand sourcing best practices Supply chain knowledge Technical sourcing process knowledge Advanced knowledge of IT sourcing & procurement techniques, tools, practices, and principles Ability to conduct analyses required during a sourcing initiative Ability to build strong relationships with suppliers Ability to manage more than one initiative at once Strong attention to detail and process orientation Ability to perform analysis and interpret the results into actionable steps Comfortable with a constantly evolving environment Team player, self-starter, and quick learner with interpersonal and solution-oriented attitude and an ability to effectively operate with high energy and flexibility in a fast-paced cross-functional environment; able to prioritize tasks and projects accordingly. Keen analytic, organizational, and problem-solving skills that enable sound decision making Mid-Level Excel, PowerPoint & Word Skills Knowledge & Use of Smartsheet Preferred : RFP Software Platform Experience Job Types: Contract, Temporary Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Keywords: Loews Customer Engagement Center and Distribution , Hendersonville , IT Sourcing Contract Manager, IT / Software / Systems , Franklin, Tennessee