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Assistant Director Workforce Management

Company: HCA Healthcare
Location: Hendersonville
Posted on: January 24, 2023

Job Description:

Description IntroductionDo you have the career opportunities as a(an) Assistant Director Workforce Management you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsParallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  • Fertility and family building benefits through Progyny

  • Free counseling services and resources for emotional, physical and financial wellbeing

  • Family support, including adoption assistance, child and elder care resources and consumer discounts

  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  • Employee Stock Purchase Plan

  • Retirement readiness and rollover services and preferred banking partnerships

  • Education assistance (tuition, student loan, certification support, dependent scholarships)

  • Colleague recognition program

  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

    Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.

    Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Assistant Director Workforce Management where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsAs an Assistant Director of Workforce Management you will support the Director with workforce management to support the strategic direction and performance improvement initiatives of the Shared Service Center (SSC). This role will work cross-functionally with department Directors and Executive Leadership to optimize the organization's daily staffing and to identify processes/areas that will enable the achievement of SSC performance improvement goals.What you will do in this role:
    • Own/Champion the labor management analysis process including but not limited to productivity and other labor metrics such as Man-hour stats, FTE data, etc.
    • Ensure SSC departments staff appropriately for actual and projected account volumes including developing and monitoring staff scheduling practices.
    • Review daily productivity data to identify departments that require focus. Work with COO's, CFO, CEO and Department Directors to ensure compliance to productivity goals.
    • Continually monitor productivity goals to ensure they are appropriate.
    • Minimize use of overtime, temp labor and other premium labor through management practices.
    • Analyze business processes to identify potential issues or opportunities for cost savings in labor management and propose solutions to SSC Department Directors and Executive Leadership.
    • Work closely with HR to ensure best practice in timely and appropriateness of PAF's and requisitions including the timely hiring and training of staff.
    • Support the SSC departments by providing weekly and monthly productivity data analysis. * Assist Directors in managing information effectively to improve departmental efficiency and performance.Qualifications:
      • Bachelor's Degree in Management Engineering, accounting, or finance
      • Minimum seven years' experience in related area with two of these years being in a role as a Staffing leader.
      • Staff management experience which includes in-depth knowledge of staffing metrics.
      • Experience with mathematical concepts: ratios, productivity, work units, accounts receivables, etc. as well as basic knowledge of business and management principles involved in staffing, scheduling, timekeeping, human resources, and payroll.
      • Lean six sigma a plusParallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


        "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

        HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Assistant Director Workforce Management opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
        This position is incentive eligible.

Keywords: HCA Healthcare, Hendersonville , Assistant Director Workforce Management, Executive , Hendersonville, Tennessee

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