Account Manager
Company: Elderlife Financial
Location: Hendersonville
Posted on: January 13, 2021
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Job Description:
Nationwide, families call upon Elderlife Financial for help when
moving their loved one into a senior living community. Many seniors
making this transition have questions around how to pay for
increased care. We have answers. Elderlife provides guidance and
resources that simplify the transition to senior living. And for
those seniors that need to move in immediately, we offer an
Elderlife Bridge Loan so they can get the care they deserve today.
We are the only company in the nation to provide financing solely
focused on seniors! Over the last 20 years, Elderlife has
established partnerships with over 3,000 Senior Living communities.
These communities are our top lead source, and they rely on us to
be their go-to financial company for assisting their residents.
Account Manager We are looking for an experienced, motivated
Account Manager to educate, train, and build relationships with
partnering Senior Living communities. The main goal of an Account
Manager is to drive leads and increase utilization of Elderlife's
services. You will accomplish this goal by making phone calls,
providing online training webinars, driving sales campaigns, and
building relationships with the sales teams at partnering Senior
Living communities. Essential Duties and Responsibilities: Other
duties may be assigned. * Serve as the main contact and develop
trusted advisor relationships for assigned community accounts. *
Professionally conduct outbound sales calls, webinars, and sales
campaigns. * Outbound dial assigned network partners to train,
support, and develop relationships. * Answer incoming sales calls,
listen, and provide appropriate solutions to meet the caller's
needs. * Regular follow up calls, and emails to build rapport, and
provide customer service. * Communicate to ensure partner
relationships are maintained in good standing at all times. *
Internal communication to ensure leads are moving through the sales
cycle. * Utilize database to record all transactions, calls, and
interactions with all Elderlife partners. * Identify and escalate
priority issues to the appropriate team member or supervisor. *
Ability to adapt to a changing sales environment. * Assist with and
complete other duties as assigned. * Able to work full time, and
travel as necessary up to 20%. * Employee must be working
exclusively for Elderlife Financial Services unless approved by the
CEO. * Maintain customer and company information confidential. Job
Requirements:Required Skills & Experience:* Sales and/or Account
Manager experience required - Documented history of job stability*
Ability to coach and training via phone and webinar*
Self-motivated, go-getter that can manage their workload without
consistent managerial oversight* Organized team player with the
ability to multitask in a team environment* Excellent interpersonal
and communication skills* Ability to empathize with the senior
population, and those assisting seniors* Ability to read, write,
and understand English* Computer literacyComputer Skills:* Ability
to learn and utilize Salesforce and any future CRM to effectively
track operational information* Navigate intranet to locate
policies, etc.* Data entry* Ability to efficiently utilize Outlook,
Microsoft Office, and Google DriveEducation:* High School diploma
or equivalent* College degree preferredBenefits:In exchange for
your hard work and dedication, we offer a
competitive--compensation, depending on education and experience.
We provide medical coverage including health, dental, vision, life
and disability insurance. We work to maintain the best possible
environment for our employees, where people can learn and grow with
the company. We strive to provide a collaborative,--creative
environment where each person feels encouraged to contribute to our
processes, decisions, planning and culture.We are an equal
opportunity employer, and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Keywords: Elderlife Financial, Hendersonville , Account Manager, Executive , Hendersonville, Tennessee
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