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Manufacturing Sales Account Manager - B2B Quality Services Sales

Company: Quality Liaison Services of North America
Location: Hendersonville
Posted on: February 12, 2020

Job Description:

Company overviewA major 3rd Party Quality Service provides quality assurance and supplier representation services for OEMs and suppliers in a variety of industries. Our focus is to provide top tier service with knowledgeable and responsive personnel. Role and Responsibilities - Sales Account Manager will be responsible for:Onboarding new customers and overall company introductions; introduction to the full scope of servicesIdentifying and documenting key company characteristics (Size, Revenue, Product Lines, Industries, Employee #, etc.)Customer initial launch follow-up / SurveyMonitoring quality issues and introduce appropriate services as neededMonthly new customer performance review; creation and monitoring of performance metricsCreation of a sales pipeline through the NetSuite CRM moduleReporting and forecasting within the CRMDeveloping and maintaining long-term relationships with accounts; the primary point of contact for assigned accountsForecasting and tracking customer account metricsIdentifying opportunities for upselling and cross-selling with accountsCreating an expansion plan into other segments, OEMs, etc.Ensuring customer needs are met, and questions are answeredResolving any issues presented with assigned accountsPresentations of services to key audience60-90-120 day site growth / Integration goalsIdentifying and approaching new potential customersQuarterly site reviewLiaison between customer accounts and internal teamsMonitoring sales performance metricsMonthly, quarterly, annual reports and forecastsOther tasks as defined by managementQualifications and Education RequirementsCollege degreeMinimum of 3 years of experience with a CRM, with technical sales experience and an emphasis on the B2B service industryExperience selling business-to-business services to manufacturing companies in the Construction, Agriculture, Military, Aerospace, Power Sports, and/or Marine industries as well as their respective Tier-1s.Highly effective verbal/written communication skillsPreferred SkillsMS Office, NetSuite CRMAdditional NotesPrevious experience in Quality Service Industry is highly desirableBenefits Medical, Dental, VisionJob Type: Full-timeSalary: $75,000.00 /year

Keywords: Quality Liaison Services of North America, Hendersonville , Manufacturing Sales Account Manager - B2B Quality Services Sales, Executive , Hendersonville, Tennessee

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