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Engineering-Support Technician I, 1st Shift

Company: FedEx Supply Chain
Location: Hendersonville
Posted on: October 8, 2018

Job Description:

Description:AboutFedEx Supply ChainFedExSupply Chain, a subsidiary of FedEx Corp. (NYSE\: FDX), is a leader in thethird-party logistics industry offering a diverse service portfolio thatenables commerce for businesses. With a proven track record of innovation andoperational excellence, FedEx Supply Chain takes a consultative approach tooptimize logistics processes, implement innovative technology and drivecontinuous improvement. By leveraging best practices and the world-renownedFedEx network, FedEx Supply Chain delivers leading solutions that provideflexibility, enable scalability and improve cost-effectiveness for customers.Through more than 11,000 employees, 130 operations and 35 million square feetof warehouse space, FedEx Supply Chain manages nearly 150 million packages andprocesses 358 million returns each year. For more information, go tosupplychain.fedex.com.--WeHave---.Astrong FedEx brand consistently ranked among the world's most admired andtrusted employers.Atop notch leadership team with the experience needed to grow and develop yourcareer.Anopen mind for new ideas and creative methods.Astrong compensation and benefits package, including health, vision, dental,401k with a strong match and much more!--GeneralSummary---.TheEngineering-Support Technician I is responsible for validating, but not limitedto\: unattended diagnostic and imaging development for new / legacy platforms;assisting in new content delivery processes; troubleshooting factory failurescomplex in nature. Teammate also provides system and softwaremanagement, security maintenance, and support to insure optimum systemintegrity and performance.-- Interact withcustomer / FedEx Supply Chain IT teams to resolve complex, technical issues.--This position will beresponsible for---..Edit unattended diagnostic/ imaging packages to support NPI process.Works closely with customers,NPI and other IT departments on complex issues.Support legacy productlines.Support factory withtraining on new processes.Troubleshoots system problems.Communicates withmanagement, IT, engineers and Quality Assurance to resolve complex failuretrends.Works with SystemsAdministrator to develop enhancement / deployment testing strategies.May assist lesserexperienced personnel.Other jobs as requiredby supervision.Qualification:You might be a greatfit if---.Education/ExperienceBachelor's Degree inNetworking, Database Management, Computer science or engineering disciplinepreferred and 1-2 years of experience in IT / Engineering discipline.In lieu of degree, highschool diploma or GED, and 3-4 years of relevant experience.Advance diagnostic andtrouble shooting skills.Strong understanding indatabase structure / management.Strong understanding ofnetwork infrastructure management.Ability to work oncomplex problems.Advanced knowledge ofassembly processes and procedures.Strong data entry skills.Ability to workindependently and in ambiguous situations.Effective oral /written communication skillsStrong organizationalskills.Background in DOS / UNIX/ Windows test environment.Strong understanding ofbatch file automation and diagnostic programs used to test software andhardware.Customer servicedriven.Strong team player.--Physical/Cognitive RequirementsWith orwithout accommodation\:Abilityto follow policies and procedures.Abilityto read, write and interpret information.Abilityto add, subtract, multiply and divide.Abilityto use hands to finger, handle, or feel.Abilityto sit/walk/stand for up to 8 hours per day.--Mustpossess visual acuity, i.e., close, distance, and color vision, depthperception and the ability to adjust focus.--ADA-FedExSupply Chain will make reasonable accommodations in compliance with theAmericans with Disabilities Act of 1990. Reasonableaccommodations are available for qualified individuals with disabilitiesthroughout the subsequent application process.--FedEx Supply Chain is an equal opportunity employer.-- We evaluate qualifiedapplicants without regard to race, color, religion, sex, sexual orientation,gender identity, national origin, disability, veteran status, and other legallyprotected characteristics.

Keywords: FedEx Supply Chain, Hendersonville , Engineering-Support Technician I, 1st Shift, Engineering , Hendersonville, Tennessee

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