Account Manager
Company: Corpay
Location: Brentwood
Posted on: February 26, 2026
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Job Description:
What We Need Corpay is currently looking to hire an Account
Manager within our Operations division. This position falls under
our Comdata line of business and is located in Brentwood, TN. In
this role, you will be responsible for supporting retention, client
satisfaction, and issue resolution of their assigned accounts. This
position is responsible for assisting with all aspects of client
relationships to ensure satisfaction and effective use of products
and services. The Account Manager is assigned a portfolio of
customers and is responsible for understanding and resolving issues
pertaining to products utilized by the client. A strong level of
product knowledge is needed for this position along with the
ability to travel to client sites as needed (10%). You will report
directly to Sr. Director, Regional Account Management, and
regularly collaborate across the organization. How We Work As an
Account Manager, you will be expected to work in a hybrid
environment. Corpay will set you up for success by providing:
Assigned workspace in Brentwood, TN Company-issued equipment
Formal, hands-on training Role Responsibilities The
responsibilities of the role will include: Working directly with
clients to provide day-to-day account support, problem resolution,
research, and analysis Responding to inbound emails, fax, and phone
calls Developing and executing a client service delivery strategy
for assigned clients around the needs, contract specifications, and
cost components Conducting regularly scheduled calls, and
presentations to review business performance, including training
and education Making decisions regarding the setup and support of
the clients assigned to their care and can approve financial fees
and or transaction concessions Preparing and presenting solutions
in advance to retain relationships Using customer feedback to
monitor the status of service levels, identifies problems and
revenue growth potential within the client base Interacting with
internal departments to support the customer base Trouble-shooting
client-raised servicing issues to determine if the issue is a
system issue, training issue, or client configuration.
Qualifications & Skills Bachelor’s degree or equivalent work
experience Minimum 2 years of progressive experience working within
a call center or customer service team with demonstrated problem
solving skills. Self-driven to develop professionally, improve
performance, and understand the tools in place and maximize their
use. Demonstrates leadership qualities that influence peers to work
collaboratively, automate manual processes, and use the systems
available to their fullest potential. Serves as a key contributor
in developing and testing new processes and procedures that enhance
the users experience. Acts as a change agent as appropriate.
Benefits & Perks Medical, Dental & Vision benefits available the
1st month after hire Automatic enrollment into our 401k plan
(subject to eligibility requirements) Virtual fitness classes
offered company-wide Robust PTO offerings including: major
holidays, vacation, sick, personal, & volunteer time Employee
discounts with major providers (i.e. wireless, gym, car rental,
etc.) Philanthropic support with both local and national
organizations Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer Corpay is an Equal
Opportunity Employer. Corpay provides equal employment
opportunities to all qualified applicants without regard to race,
color, gender (including pregnancy), religion, national origin,
ancestry, disability, age, sexual orientation, gender identity or
expression, marital status, language, ancestry, genetic information
and/or military status or any other group status protected by
federal or local law. If you require reasonable accommodation for
the application and/or interview process, please notify a
representative of the Human Resources Department.
Keywords: Corpay, Hendersonville , Account Manager, Customer Service & Call Center , Brentwood, Tennessee
