Accounting Specialist II - Commercial Collections

Company: Servpro Industries, LLC
Location: Hendersonville
Posted on: May 19, 2023

Job Description:

What we offer

• 
  
• Excellent health benefits plan, which includes day 1 eligibility for medical, vision and dental options
  
• 401(k) with company match
  
• Company profit sharing plan
  
• Generous paid time off package
  
• Paid parental leave
  
• Company-paid mental health benefit through Headspace
  
• 2 free on-site fitness rooms
  
• Employee Assistance Program
  
• Employee Resource Groups
  
• Personal and professional development program -
  
  -
  Job summary
  This role is responsible for managing the collection process within the commercial accounts program. This includes overseeing the collection of outstanding customer balances, working with partners and managers to ensure timely collection of receivables, calling clients to set up payment plans and reconciling outstanding invoices. The successful candidate will have strong communication skills as well as a deep understanding of accounts receivable principles and practices.
  -
  You will
  
  • 
    
  • Responsible for monitoring and managing accounts receivable aging reports to identify delinquent accounts, and proactively work to bring them to a current status.
    
  • Perform follow-up communication on past due accounts and make notations in the accounts receivable system on any significant customer comments, agreements, and updates.
    
  • Establish and maintain effective and cooperative working relationships with internal teams and clients, by monitoring and escalating potential issues according to departmental escalation matrix.
    
  • Ensure compliance with all firm policies related to collections.
    
  • Prepare any special reports required by relevant departments.
    
  • Research and resolve unapplied payment balances.
    
  • Responsible for keeping the Policy & Procedures for position accurate and up to date.
    
  • Meet defined department goals and activity metrics.
    
  • Assist with special accounting projects as assigned.
    
    -
    You have
    
    • 
      
    • 2+ years of experience in Accounts Receivables and Collections.
      
    • High school diploma or GED equivalent required.
      
    • Associate's degree in business, accounting or relative course work preferred.
      
    • Ability to read, write, and speak the English language to communicate with employees, management, and customers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
      
    • Microsoft Office experience with strong Excel background.
      
    • Great Plains experience a plus.
      
    • Strong problem solving and trouble shooting skills.
      
    • Highly organized and proficient in multi-tasking.
      
    • Ability to provide thorough reports and documentation of multiple activities.
      
    • Must be flexible with high reliability and able to maintain strict confidentiality.
      
    • Ability to work independently and on a team within a fast-paced environment.
      
      -
      About SERVPRO
      For more than 50 years, SERVPRO - has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,000+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share in common, and the collaborative spirit we bring to the work we pursue together. SERVPRO HQ has been recognized by -The Tennessean -as a Top Workplace for the 4th consecutive year.
      SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Keywords: Servpro Industries, LLC, Hendersonville , Accounting Specialist II - Commercial Collections, Accounting, Auditing , Hendersonville, Tennessee